Pain-points reports

A pain-points report aggregates the frustrations across a product’s reviews into one analysis. Instead of reading reviews one by one, you see what’s broken, how often it comes up, and whether it’s getting worse.

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What a report contains

• A summary of the product’s overall pain landscape.
• Themes - each recurring frustration, grouped and labeled with a trend badge:
  • Trending - spiking right now
  • Rising - growing over time
  • Persistent - a long-standing complaint
• Quotes - real review excerpts backing each theme, so you can see the frustration in the customer’s own words.

Sales teams use reports as competitive ammunition, marketing teams for positioning and battlecards, and product teams for roadmap signal.

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Getting a report

There are two ways a report gets generated:

1. Free, automatically. When you follow a product that doesn’t have a report yet, Reechee generates one at no credit cost. This is how you get your first report during onboarding.
2. Manually, for 1 credit. From the report pages you can generate a report for any product, or regenerate an existing one to fold in newer reviews. Each manual generation costs 1 credit from your team’s shared balance.

Generation takes a few minutes. You’ll see the status move through:

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Finding your reports

The reports area has two views:

• Your reports - products where your team already has a report.
• Browse - the catalog of products you can generate a report for.

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Sharing a report

Reports support public share links, so you can send one to a client or colleague without a Reechee account - handy for agencies packaging competitive research.