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How Reechee works

G2, Capterra, Trustpilot, TrustRadius, and SourceForge. LinkedIn and Reddit monitoring are on the roadmap.
Reechee typically detects a review within 24 hours of it going live. Note that review platforms moderate submissions before publishing, so the total time from someone writing a review to your alert can vary from hours to several days depending on the platform.
Sometimes - but only when they contain actionable pain points. Every opportunity requires at least one clear pain point, so a 4-star review with a detailed complaint in the cons qualifies, while a purely glowing review doesn’t. Positive reviews still feed the aggregate pain-points reports.
It depends entirely on your niche and competitors - some markets generate 2-3 per month, others several per day, and reviews tend to arrive in waves rather than on a schedule. There’s no cap on how many opportunities you receive; plans only limit how many products you track. Pay as you go is free with no end date, so you can measure the real volume in your market before you pick a plan.
Reechee only creates opportunities when the reviewer can be confidently identified - every opportunity comes with at least a reviewer name, job title, and company. Partial signals (title, company, department, profile photo) are cross-referenced across data sources; when a confident match isn’t possible, the review isn’t surfaced.
Request it through the submission form in the app - missing products are added within 1-2 business days.
Yes - Starter, Scale and Agency plans include webhooks. Add an endpoint in Settings → Integrations and every new opportunity is pushed to your CRM, Slack, or automation tool automatically. Developers can also use the REST API and MCP server.

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Credits

Your team’s shared currency for unlocks and generation: revealing a person costs 5 credits, a work email 1, a phone number 2, a colleague search 2, and a manual pain-points report 1. Pay as you go grants 10 one-time welcome credits at signup; paid plans grant 100 (Starter), 250 (Scale), or 1,250 (Agency) credits per month. See Credits and unlocks.
Monthly credits roll over for up to two months’ worth, so your balance doesn’t reset at the start of a billing cycle. Credits bought in packs never expire.
You’re only charged for results. Email and phone lookups that come up empty are refunded automatically, and a buying committee search that finds fewer than 2 stakeholders is free.
Buy a pack from Settings → Credits (10, 25, or 50 credits - paid plans pay less per pack than Pay as you go) or wait for your next monthly grant. See pack pricing.

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Plans and billing

There is no timed trial. Pay as you go is free for as long as you want it, with 10 credits to start and no card. When you subscribe to a paid plan, your data, watchlist, and unlocked contacts carry over.
Any time, from Settings → Billing. Upgrades apply immediately with prorated billing; downgrades take effect at the end of the current billing period.
Yes - yearly billing saves 16-20% depending on the plan. See Billing.

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Teams

Yes - on Scale and Agency, teams share one watchlist, one credit pool, and all unlocked contacts, while each member keeps their own login and notification preferences. See Teams.
Seats follow the plan: Pay as you go has 1, Starter 2, Scale 5, and Agency is unlimited. Members don’t cost extra - they share the plan’s tracked-product and credit allowances.

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Support

Email hey@reechee.io or use the contact form on reechee.io - responses typically within 24 hours on business days.