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Credits are your team’s shared currency for actions that reveal data or generate content. They belong to the team, not individuals - any teammate can spend from the pool, and anything unlocked is visible to the whole team at no extra cost.

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What costs credits

You’re only charged when you get something. Failed email and phone lookups refund automatically, and a colleague search that can’t surface at least 2 stakeholders is free. If your team’s balance is too low for an action, the app tells you before anything is charged. Phone numbers and colleague searches are looked up live, so they need a card on file; nothing is charged to the card, you still pay with credits.

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Monthly credits

Pay as you go includes 10 welcome credits at signup, a one-time allotment. Paid plans grant credits every month: Monthly credits roll over for up to two months’ worth, so a quiet month isn’t a wasted one. Credits bought in packs never expire.

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Credit packs

Buy extra credits from Settings → Credits. Every plan can buy packs, and paid plans pay less per pack:

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Checking your balance

Your team’s current balance is always visible in the app, and every charge and refund is logged so you can see where credits went.
On a plan from before pay-as-you-go pricing, every unlock costs 1 credit and unused credits roll over without a cap, until you switch plans.
Spending credits through the API or MCP server additionally requires a spend cap on the credential - a safety ceiling for autonomous agents. See free vs paid in the developer docs.